At ADSM we take your privacy very seriously and are committed to safeguarding your personal information online.

This privacy policy explains how we, ADSM, may collect and use the information you give us, and how cookies are used on this website. If you have any queries about this statement please contact us at


  1. Your consent By providing us with your personal information including sensitive personal data such as information about your water consumption, you consent to the collection and use of any information you provide in accordance with this privacy policy. We will never give your details to third parties and always treat the data as strictly confidential.
  2. How do we collect information ?We will obtain personal information from you in a number of ways, for example when you:
    • enquire about our services
    • sign-up to our newsletter
    • test your building’s performance through our Water Health Check
  3. What information do we collect? The personal information that we collect from you may include, but is not limited to, the following:
    • name
    • email address
    • address, postcode
    • phone number
  4. How do we use this information? We will only use your personal information to contact you with regard to the results of the Water Health Check and we will not pass your details on to any third party. You may also occasionally receive our newsletter by email, which you can easily unsubscribe from using the provided unsubscribe link in the email.
  5. Our use of cookies ‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. The cookies we use do not store personal information and cannot harm your computer. By using our website, you agree to the use of cookies.
  6. How do we protect personal information? We place great importance on the security of your personal information and do our utmost to ensure that your data is stored securely, kept up to date and kept only for as long as is necessary for the purposes for which it is used.Despite all of our precautions, data transmission over the internet can never be guaranteed to be 100% secure. Whilst we diligently strive to protect your personal information, we cannot therefore guarantee the security of any information which you disclose to us online or otherwise, and you must understand that you do so at your own risk.
  7. Right of access You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. To find out more about your entitlements under data protection legislation, please visit the Information Commissioner’s website at
  8. Changes If your personal details change, please help us to keep your information up to date by notifying us at reserve the right to amend this privacy policy. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes. Please revisit this policy each time you consider giving personal information.
  9. Your acceptance of this policy If you do not agree to this policy, please do not give us your information and stop using this website.