North East Ambulance Service


saved yearly

m3 of water saved

m2 of sites

Why AquaFund?


The North East Ambulance Service NHS Trust (NEAS) is responsible for providing services in the counties of Tyne & Wear, Northumberland and County Durham. Their ‘patch’ covers an area of 3,230 square miles – and on a daily basis they deal with 600 emergency calls and 300 GP urgent calls.

The North East Ambulance service were looking for suggested ways to reduce their overall water consumption and thereby reduce their costs, and help meet their sustainability targets. They then approached ADSM because they felt that their water consumption and water bills were higher than necessary and they wanted ADSM to investigate and advise.

What We Did


ADSM sent in their engineering experts to undertake comprehensive water surveys on the Trust sites; providing detailed technical, operational, financial and environmental evaluations. Based on the results of the surveys, advanced water-saving technologies were installed in areas where they would have the most impact.

All NEAS water supplier bills were routed through the AquaFund water bureau where they were checked for accuracy before being approved for payment. The AquaFund scheme also looked at the water supplier tariffs and negotiated with the water supplier to optimise their rate.

What We’re Still Doing


One of the key features of the AquaFund grant scheme is the installation of AMR and consumption analysis. If there are any unexpected increases in water usage on any of the Trust sites, these are immediately flagged and investigated. If a leak or other anomaly is detected, it is dealt with promptly to ensure minimum water wastage.

NEAS now has full visibility over its water usage across its many sites. In-depth monthly reporting provided by AquaFund helps NEAS to keep track of the water efficiencies it has made and quantify them in m3 and cash savings. This level of information allows better insight and increased control over water usage and demonstrates how NEAS’s water efficiency and environmental targets continue to be met, enabling the Trust to focus on its core aim – ensuring the wellbeing of patients.